Privacy Policy

At Licentiateshipdq.life, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our plumbing and cleaning services in Canada.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services. The personal information that we collect depends on the context of your interactions with us, and may include:

• Personal Details: First name, last name, phone number, and email address.
• Service Details: Physical address (for service delivery), postal code, and details regarding your plumbing or cleaning needs.
• Automatically Collected Data: IP address, browser type, operating system, and browsing behavior via cookies (see section 4).

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, and/or with your consent:

• To provide, operate, and maintain our services.
• To contact you regarding your estimate request or service appointment.
• To send administrative information, such as updates to our terms, conditions, and policies.
• To improve our website functionality and user experience.

3. Will Your Information Be Shared With Anyone?

We do not sell, rent, or trade your personal information to third parties.

We only share information with your consent, to comply with laws (such as PIPEDA), to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., payment processing, email delivery, customer service).

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies via our Cookie Banner, please note that some parts of this website may become inaccessible or not function properly.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by Canadian law (such as tax, accounting, or other legal requirements).

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. What Are Your Privacy Rights?

In accordance with Canadian privacy laws, you have the right to:

• Request access to your personal information.
• Request correction of your personal information.
• Request deletion of your personal information.
• Withdraw your consent at any time.

8. Contact Us About This Policy

If you have questions or comments about this policy, or wish to exercise your privacy rights, you may contact us at: